Frequently Asked Questions
We deliver exclusively within the Sydney Metropolitan area (for sameday delivery), for next day delivery we go from- Newcastle to Woolongong and West to Katoomba.
Yes, we provide same-day delivery for orders placed before 10:00am (Sydney time).
We offer a wide variety of fresh flowers, including roses, lilies, tulips, orchids, sunflowers, and seasonal blooms. Our arrangements are designed for occasions such as birthdays, anniversaries, weddings, and more.
Yes, you can! Contact us to discuss your preferences, and we’ll do our best to accommodate your request.
Orders can be placed easily through our website. Simply choose your arrangement - pick-up or deliver right to your doorsteps. Make sure to provide complete delivery details, and proceed to checkout.
Yes! During checkout, you can select your preferred delivery date to ensure your flowers arrive on time.
We accept all major credit and debit cards, as well as other secure online payment options like PayPal.
If the intended recipient isn’t available, we’ll leave the flowers in a safe location (if permitted) and will notify you through sms.
If there’s an issue with your order, please contact us within 24 hours of delivery.
We’re committed to ensuring your satisfaction and will work with you to resolve any problems.
Absolutely! We cater to weddings, corporate events, and other special occasions.
For bulk or recurring orders, you can send as an email for personalised assistance.
Yes! We offer a range of add-ons, including greeting cards and vases.
Simply select the extras during checkout.
Typically, trimming stems, changing water, and keeping flowers away from direct sunlight will ensure freshness.
Reach out to our customer service team at info@flowersbygift.com and we’ll be happy to assist you!
